FAQ.
The camera
Why doesn't it have a screen?
So you stay in the moment. No checking, no retakes, no scrolling. You see your photos later, like film.
How do I see my photos?
Plug the camera into your phone or computer with the USB-C cable and open the photos like any files. No app or account. Older iPhones with a Lightning port need an adapter or card reader.
Can I delete a bad photo?
Not on the camera. Every click counts. Delete what you like once it's on your phone.
How do I change the filter?
Press the Mode button before you shoot.
How many photos can it hold?
It depends on the size of the memory card. [CONFIRM card size included and photos per charge with your supplier]
Is it waterproof?
[CONFIRM with supplier.] Until confirmed, please keep it away from water.
Orders & delivery
When will my order ship?
Within 1–2 business days. You'll get a tracking link by email. See Shipping.
How do I track my order?
Use our Track your order page.
Can I mix colours in a bundle?
Yes. Add each colour to your cart. The bundle discount counts all kept. cameras together.
Do you do weddings and events?
Yes. See Weddings & group kits.
Returns & guarantee
Can I return it?
Yes, within 30 days, free. See Returns & refunds.
What if it breaks?
It's covered by the 2-year legal guarantee. Email us and we'll replace or repair it, postage included.