Orders
Track your order.
Orders ship within 1–2 business days. As soon as yours leaves us, we email you a tracking link.
Have a tracking number?
You'll find it in your shipping confirmation email.
Opens 17TRACK in a new tab. It works with most carriers.
See your order status
Sign in with the email you used at checkout to see every order, its status and its tracking link.
Go to my ordersNo password needed: we email you a code.
Something not right?
If your tracking hasn't moved for 7 days, or your parcel arrives damaged, email keptcamera@outlook.com with your order number. We'll sort it with the carrier and send a replacement or refund if your parcel can't be found.